Vinted Shoppers Express Frustration Over Size Updates

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

This online marketplace has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.

Online Platforms Backlash

Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The platform stated the revised method more closely matches other platforms.

It has advised users to check their listings and manually change the size when needed, which has left users frustrated.

Measurement Approach Changes

Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Required Changes

Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update concerning shipment methods following member complaints.

Craig Hall
Craig Hall

A seasoned IT consultant with over 12 years in cybersecurity and cloud architecture, passionate about simplifying complex tech for businesses.